PUBLIC SERVICE ANNOUNCEMENT : New changes to Ebay= Sellers should avoid EBay like the plague!

Ebay is great to buy on, and while for now is still the biggest market for buying and selling, it has increasingly become horrible to sell on, and very antagonistic to sellers.

Their new payment management changes for sellers includes potentially some truly onerous fine print. Perhaps the most unacceptable of which is the following passage:

Buying or selling outside of eBay

If you offer or reference your contact information or ask a buyer for their contact information in the context of buying or selling outside of eBay – opens in new window or tab, you’ll be charged a final value fee based on the total amount of the sale even if your item doesn’t sell. In this situation,

Now I get and agree that Sellers should not be actively trying to divert Ebay traffic and potential sales off Ebay, however a lot of established and reputable sellers list items on multiple sites, and the first one to sell is the first one to sell. Now with Ebay’s above stated policy, even if you end up selling the item through your own web page first, and Ebay discovers it, they will charge your checking account, as if you sold it on Ebay!!

WTF????

A seemingly punitive measure for you to sell on Ebay only. What moron thought of this?! You’re going to charge people for your site failing to be the first to sell the item??!!

Also if a Buyer opens a dispute, which unfortunately happens to the best of sellers, and the seller loses the dispute (which also happens to the best of sellers) Ebay has the following onerous policy change:

Dispute fee

If you are found responsible for a disputed amount as per eBay policies – opens in new window or tab (e.g., chargeback), we charge a $20.00 dispute fee, excluding sales tax, for each dispute.

WHAT?? No Thank you Ebay.

I stopped selling on Ebay a long time ago, even before these absurd policy changes. Now as a seller, I would never sign onto Ebay with their current seller-hostile policies.

In closing, Ebay is still a great place to Buy, but I see that changing as more and more sellers jump ship to find a less onerous company and platform to deal with.

 

 

2 Comments

  1. Right on! I stopped selling (And buying) on eBay because of this and other reasons. At some point, another, better site will be offered. For now, I go to private sellers websites who do not advertise their wares on eBay or better yet, go to shows which are starting to come back. I remember the days of “Blockbuster Video” their outrageous late fees and ridiculous fines to renters. They are now history, as I believe eBay will someday be.

    • Absolutely agree. And good point on Blockbuster. People like to romanticize the video store experience, but they forget those issues of late fees and fines and high rental prices and not always the best selection. I am a physical media guy, but I am also a fan of streaming for discovering movies or tv shows you would otherwise not have heard of. I definitely prefer and enjoy browsing Amazon Prime (for their wealth of obscure and classic and genre content) more than I ever did the Blockbuster video store experience. So yeah, I see Ebay, much like Blockbuster, penny pinching themselves into stagnation and oblivion.

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